This policy affirms that the Kenoli Foundation maintains a zero tolerance policy for SEA. It provides a definition on key concepts related to PSEA. The policy states the Standards of Conduct that staff and volunteers are expected to follow regarding PSEA. It explains that the Executive Director is designated as the Focal Point to receive and process any complaints and that their response must be victim or survivor-centred. If the complaint is against the Executive Director, the complaint should be taken to a Board member.